TABLE OF
CONTENTS
The 3 Must Haves of Change Management
by Gary Percival
Member Benefits
SAVE the DATE - 2023 itSMF Service Management Conference
Welcome to our new WA and QLD State Branch Chairs
Service in an Age of Plenty
Infotech Research Group
ITIL 4 Publications
Our 2022 Conference Sponsors
BrighTalk Webinars
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2022 Sponsor Presentations
3
4
9
10
11
12
17
18
20
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