itSMF Bulletin itSMF Bulletin July 2018 | Page 3

FROM THE CHAIR

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Hi Everyone,

Our preparations are well underway for our Board Strategy Meeting at Conference. This is an opportunity to tap into the collective wisdom of the membership, via your State Branch Chairs, and map out our strategy for the coming 12 months. It will also allow us to look to the future about where our organisation should be positioning itself in the even longer term. There are plenty of challenges, a lot of opportunities, but just one certainty, we need a bold vision to succeed. I will keep the membership, and the wider service management community, updated about the outcomes of this vitally important meeting.

I am looking forward to another fantastic Conference.

This is a world class event, really one of the highlights of the international service management calendar. This year we are presenting fresh new content on Cyber Security and Modern Managed Services where we look at ITSM in the cloud and ‘at scale’. These hot button topics in our industry provide signposts to the direction our jobs will take in the future. Fresh new perspectives are the hall mark of our Conference as we seek to keep the community abreast of the exciting developments that drive our future.

May I take this opportunity to personally thank our sponsors. They partner with us to ensure the Conference maintains its standing, that it continues to deliver new insights into service management and is a great event to attend.

I need to also extend a heartfelt vote of thanks to our Corporate members who are sending big contingents for networking and development. This partnership, between our larger corporate members and our loyal sponsors is vital to the on-going success of the event.

I should also remind you that NOW is the time to submit for our National Awards. The list of categories is available on our website, so please, have a look and give the office a call if you’d like some guidance or assistance.

I hope to see you at Conference.

One last thing: I am very pleased to announce that Brad Schimmel has taken on the Chair of the Victorian Committee. He will be an outstanding addition to the already very talented line-up of State Chairs. He has served a great apprenticeship having done a lot of work, often behind the scenes, with the Victorian Branch.

And a big thanks too, to Janet Holling, the outgoing Chair, whom I have been working with closely on the Conference Committee.

All our State Branch Chairs work tirelessly to drive our community forward and deserve our support and thanks.

Cheers,

Bradley Busch

Chair - itSMF Australia