FROM THE CHAIR
3
Dear members
We are now only a week out from our National Conference, our biggest event and a fixture on the international service management calendar. Conference is remarkable for its ability to bring together the many strands of our community and is our best opportunity to forge national connections between our members across states.
For me, this sums up the single most important element of the event.
Included in the mix this year are presenters who will stretch how we see ourselves in the industry, point to exciting new horizons and even draw our attention to developments which presently are beyond the horizon. And all this takes pace in an atmosphere of mutual support, learning and camaraderie.
There may be bigger conferences than ours overseas, but there are none that are more exciting – this conference is yours, you own it.
Once more we have enjoyed terrific support from our sponsors and you can visit them here: 2018 Sponsors
I’d certainly encourage you to do that, but
I’d like to add my personal vote of thanks
to each of them and express my appreciation on all our behalf’s for their support.
We also welcome a number of organisations sending groups of attendees this year, including Department of Home Affairs, ATO, NBNCO, Fulton Hogan, Flinders University, Department of Industry, Innovation & Science, Australia Post and Bankwest. We thank them for their significant commitments to Service Management and supporting their staff to develop professionally and connect with the wider community.
There is still time left to join these leading brands and to avail yourselves of the advantages of the group discounts.
I look forward to welcoming you to the National Conference, to catching up with you personally and to forming, or renewing our friendships. See you in September!
Enjoy the magazine.
Bradley Busch
Chair - itSMF Australia