Can no/low-code plug the gap?
National digital investment, upskilling and incentivising efforts will take time but in order to keep up with IT needs today, organisations need to cultivate less dependence on the IT team across the business.
If the shift has taught Australian companies anything, it's the importance of enabling employees to manage their own environments and their own experiences—and to interact in a meaningful way with the work flows they manage. This includes the ability to create or improve workplace apps by themselves, without knowing how to code software and without relying on support from their help desks.
Low-code and no-code platforms make this possible, allowing greater ease of use, unmatched accessibility for professional and citizen developers alike, automation of repetitive manual tasks, faster implementation, and lower costs.
Gartner says that as many as 75% of large enterprises will be using 4 or more low-code toolsets by 2024. With budgets under extreme pressure, there is a compelling argument to look at the low/no-code approach.
2021 will mark a strong emergence of the citizen developer
Low and no-code platforms will help to fill the gap of our tech skills shortage,
shifting the responsibility for app development from expensive programmers and engineers to business subject matter experts.
No-code platforms will enable your HR or Sales teams to solve their own business problems through application development. By the end of 2022, their output will outpace that of the traditional IT teams.
Adoption of truly no-code platforms will enable more citizen developers, removing the need for highly-trained developers to create new applications or to implement basic IT processes such as an IT service desk.
Implementing an ITSM solution with a no/low-code architecture means that there's no step of the ITSM process—from initial setup and configuration to continued maintenance, modifications, integrations, and enhancements—that requires knowledge of a programming language. All that is needed to get started on major tasks is simple, foundational knowledge of low-code ITSM.
To maximise the effectiveness of this new breed of developers, there will be a heightened focus on training and implementing system standards to ensure compliance as these applications proliferate.
Smart business and technology leaders recognise the opportunities that changes over the preceding year have introduced. To truly move towards digital transformation, businesses need