x
New Norms
For A New
Kind of Workplace
General management practices
There are 14 general management practices:
Architecture management – “The purpose of the architecture management practice is to explain the different elements that form an organization. This practice explains how the elements interrelate to enable the organization to effectively achieve its current and future objectives. It provides the principles, standards, and tools that enable an organization to manage complex change in a structured and agile way.
Continual improvement – “The purpose of the continual improvement practice is to align the organization’s practices and services with changing business needs through the ongoing improvement of products, services, practices, or any element involved in the management of products and services.”
Information security management – “The purpose of the information security management practice is to protect the information needed by the organization to conduct its business. This includes understanding and managing risks to the
by
Sophie
Danby
The Various
Purposes
of the 34 ITIL 4
Management
Practices
Let’s talk about the ITIL 4 management practices. A lot changed in the move from ITIL v3/2011 to ITIL 4. Not only did the focus move from IT Service Management (ITSM) processes to Service Management Practices, the way the latter are described changed from objective statements to purpose statements. This article shares all 34 of the ITIL 4 management practices and their purposes.
A lot changed in ITIL 4. Not only the move from #ITSM processes to service management practices, but also the latter are described.
This article by @SophieDanby shares all of ITIL 4’s 34 management practices and their purposes.…
A lot changed in ITIL 4. Not only the move from #ITSM processes to service management practices, but also the latter are described.
This article by @SophieDanby shares all of ITIL 4’s 34 management practices and their purposes.…