About the Author
Stephen Mann
Stephen Mann is the Principal Analyst and Content Director at the ITS focused industry analysis firm ITSM tools.
He is also an independent IT and IT service
management marketing content creator, and a frequent blogger, writer,
and presenter on the challenges and opportunities for ITservice management professionals.
He has previously held positions in IT research and analysis (at IT industry analyst firms Ovum and Forrester and the UK Post Office), IT service management consultancy, enterprise IT service desk and IT service management, IT asset management, innovation and creativity facilitation,
project management, finance consultancy, internal audit, and product marketing for a SaaS IT service management technology vendor
Axios Systems commits to delivering innovative
IT Service Management (ITSM) and IT Operations
Management (ITOM) solutions that help customers
not only improve their infrastructure operations, but
also enhance service delivery across business functions,
including HR, Facilities Management and Finance.
Axios’s enterprise software, assyst, including our top
ranked Service Catalog, brings to market the latest in
real-time dashboard technology, social IT management,
mobility, reporting, resourcing and forecasting. We
offer a series of solutions and templates that enables
an immediate return in customer satisfaction and cost
reduction, including tangible business benefits to each of
our clients. assyst is accredited for all 16 PinkVERIFY™
ITIL® processes, and Axios was the first vendor to achieve
this within a single solution.
About Axios Systems