Q34.
b
Section
4-1 System development technology
Answer
Explanation
The role of external design (systems architecture design) is to fulfill the requirements of the
user (system user department), and it involves designing the parts of the system that are visible from the outside. Other than input and output design, external design also includes identifying the necessary data items to design data structures and coding schemes.
Q35.
d
Section
4-1 System development technology
Answer
Explanation
A review confirms whether there are any bugs (errors) in a design or system. The purpose of a
review is to improve quality by discovering and fixing any potential bugs.
Q36.
d
Section
6-2 System audit
Answer
Explanation
Follow-up refers to activities carried out after a system audit report is made, such as confirming whether the recommended improvements have been implemented, and supporting the improvement efforts. Audits are carried out periodically to check the implementation status of
reform, and perform follow-up audits if necessary.
Q37.
c
Section
6-1 Service management
Answer
Explanation
Service delivery refers to guidelines on medium- to long-term planning and improvement. It
explains methods for providing appropriate IT services including investment effects and
availability of IT services.
Q38.
a
Section
6-1 Service management
Answer
Explanation
There are five (5) processes in service support. By implementing these processes, IT services
can be managed in an integrated way.
Service support processes are arranged in the following order: Incident management → Problem management → Configuration management → Change management → Release management.
Q39.
d
Section
5-1 Project management
Answer
Explanation
A project completion report is created after system acceptance. It details the execution cost
and progress, work record, list of deliverables, evaluation, etc. and records information that
could be useful in the next project.
Q40.
a
Section
4-2 Software development management techniques
Answer
Explanation
A characteristic of the prototyping model is that prototypes are created at an early stage in
system development, and development progresses as the prototypes are checked by the user.
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