Practice exam 2 answers
Q1.
c
Section
1-1 Corporate activities
Answer
Explanation
A project is an activity carried out to achieve a specific purpose within a specific period of
time. Experts from different departments are brought together for the implementation. A
project organization is a temporary and flexible organization comprised of experts who implement the project.
Q2.
a
Section
2-1 Business strategy management
Answer
Explanation
In order to achieve the corporate management purpose of business continuity and growth, a
company must adapt to changes in the social environment and prevail against its competitors.
A business strategy provides the necessary perspective for this purpose.
Q3.
d
Section
1-1 Corporate activities
Answer
Explanation
PDCA involves the repetition of the Plan→Do→Check→Action cycle in order to make improvements. “Plan” refers to self-analysis and self-organization, “Do” refers to preparing entry sheets, resumes, etc. and carrying out interviews, “Check” refers to reflecting on whether
things went as planned and if not why, and “Action” refers to what is done to solve the problems after reflecting on the results.
Q4.
b
Section
2-1 Business strategy management
Answer
Explanation
Customer satisfaction refers to the perspective of a customer after purchasing a product or
service, and wheth