Q33.
Which of the following is appropriate to conduct during the planning stage of project management?
a)
b)
c)
d)
Q34.
Identifying the necessary elements of the project
Launching the project
Holding a kick-off meeting
Selecting a project manager
Which of the following system development design tasks are performed during the external
design process?
a) Design of data flow between programs for when subsystems are broken down into
programs
b) Code design for easily identifying, classifying, and arranging data used by the system
c) Physical design of files and databases utilizing hardware characteristics
d) Program test planning and test case design
Q35.
Which of the following is appropriate as the reason for conducting reviews after each system development process is completed?
a) To check whether or not the system is easy for the user (system user department) to
operate
)
b To sort out the functions required of the system
c) To verify whether or not the system has been designed according to the system requirements definition
d) To improve the quality by identifying and fixing bugs in the design and system
Q36.
Which of the following refers to the activity of checking progress on recommendations for
improvement and supporting improvement efforts following the system audit report?
a)
b)
c)
d)
Q37.
Which of the following refers to guidelines within the ITIL framework concerning medium- and long-term plans and improvement?
a)
b)
c)
d)
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Help desk
Lifecycle
Hearing
Follow-up
Service business
Service support
Service delivery
Service management