ITEE ITEE-1 | Page 152

6-1-4 Facility management “Facility management” is maintaining the company’s computers, network, equipment, facilities, etc., and keeping them in top condition. It originally referred to management techniques for managing and operating a company’s real estate, buildings, and other facilities. When applied to information systems, the purpose is to maintain the system environment according to the facility management policy, and keep the systems in optimal condition. 1 Reference Facilities “Facilities” are things that are built or installed to fulfill a certain purpose. System environment development Information systems are supported by various system environments. When it comes to facility management for information systems, it is important to enact measures for natural disasters such as earthquakes and floods, and accidents such as fires. Checks need to be carried out regularly on windows, air conditioning, etc. to ensure that nothing impedes equipment operations such as noise, water leaks or electrical leaks, and measures should be taken as necessary. For example, the following points need to be considered in order to protect devices and equipment used in the information system from power outages or surges caused by lightning and disasters such as earthquakes. ●Surge protection A “surge” is a sudden burst of voltage. When lightning strikes nearby, a powerful current resulting from the high voltage (thousands to tens of thousands of amperes) sometimes runs through power lines and phone lines, which can break computers. Damage from surges can be prevented by using OA taps with “surge protection.” Reference UPS Abbreviation for “Uninterruptible Power Supply.” Reference Security wire A “security wire” is a wire attached to a laptop computer or other piece of equipment to prevent theft. When security wires are attached to laptops or other equipment and fastened to the desk where they are installed, they make it more difficult to remove them, effectively preventing theft. Service management ●Uninterruptible power supply An “uninterruptible power supply,” also referred to as a “UPS,” is a backup power supply to prevent interruptions in the supply of power in the event of a power outage or surge. In the event of a power outage, power is supplied via a battery, but generally a UPS can only supply power continuously for about 10 to 15 minutes. For that reason, it is important to quickly save data that is being worked on and shut the system down. Chapter 6 • Install an uninterruptible power supply as a measure against power outages and surges. • Use OA taps that come with surge protection. • Install information equipment in places with firm foundations and minimal vibration to prevent it from tipping over or falling off the shelf in the event of an earthquake. Also consider vibration-free floors to absorb and mitigate tremors from earthquakes. 146