Ispectrum Magazine Ispectrum Magazine #10 | Seite 26

So learning to listen and to think
‘now what is it that they demand?
What is it they need?’ I might not
have it, I may not be able to give
them what they want. But I need to
understand what they want before
I can make that decision. So when
I’m writing a proposal for a book or
some other thing, there are probably times when I say I’m just not
going to send it over there because
I know that’s not what they want.
So I make a better decision, I send
it over here because it’s more likely
my proposal will be accepted here.
But if we don’t listen we don’t know
how to make that choice.

sional relationship my empathy is
more about motivation; what motivates them and their thinking, their
ideas; so I’m listening for how they
see the situation.

MM. How do you define empathy?
KJ. Empathy has a lot of different
levels to it. So there’s an emotional level to empathy which can be
valuable, particularly if I’m talking
to people that I’m close to, like my
family. If I’m listening with empathy it’s that emotional connection.
When I listen to my children I’m
looking and feeling for their feelings because their feelings are just
forming, they’re children and they
need to understand. If it’s a profes-

MM. What is a strategic plan?
KJ. A strategic plan is basically
thinking about your path, your trajectory, where you are and what
you want that path forward into the
future to look like. And you can say
to yourself I’m going to look very
far out. Where do I want to

How do they see the problem? And
let’s say this tea cup is what I’m
trying to make for them. How do
they see this tea cup? I may think
it’s beautiful and they may look at it
and go ‘god, I hate white tea cups,
I’ve never liked white tea cups,
why would they make me a white
tea cup?’ And if I’m not listening to
their perspectives I’m gonna miss
out.

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