ISPA Snapshot Survey Report March 2020: COVID-19 Response | Page 8

Which of the following, if any, actions have been taken by your spa as a result of COVID-19? Actions Taken as a Result of COVID-19 24% 21% Reduced the hours of operation 23% Reduced the number of active/utilized treatment rooms 10% 7% 9% 13% Reduced the number of treatment offerings available 14% 13% 80% 68% Temporarily closed the spa 82% Have a future date set to temporarily close the spa 8% 5% 6% 25% Laid off employees 23% 26% 35% Implemented a hiring freeze 23% 43% 32% Reduced the work hours/schedule for employees All Spas 32% 31% Day Spas Resort/Hotel Spas 7