ISPA Snapshot Survey Report April 2020: Quarterly Performance / COVID-19 | Página 4

Which of the following retail efforts, if any, is your spa currently offering? (Select all that apply.) Retail Offerings 57% 48% 38% 36% 29% 22% Retail order placement with Online retail order placement curbside or onsite pickup at the through your spa's website with spa mail delivery All Spas 23% 22% Day Spas 26% Direct retail orders/fulfillment for your customers via your resource partners/vendors Resort/Hotel Spas Is your spa temporarily closed to the public as a result of COVID-19? All Spas Day Spas Hotel/Resort Spas YES NO YES NO YES NO 99% 1% 100% 0% 100% 0% 3