• The La Première lounge , a world-renowned lounge : - Skytrax award for best First Class lounge in 2015 ; - Skytrax award for best catering in a First Class lounge in 2016 ; - Wines and dishes from a menu prepared by chef Alain Ducasse to discover the tastes of a renowned restaurant with table service ; - An area dedicated to well-being run by Biological Research , to enjoy a unique moment to unwind .
Air France is continuing to invest in its lounges and will open a brand new Business lounge in terminal 2G on 1st March 2017 .
Customers at the heart of the Hub Sky Priority , Dedicated Services and Exclusive Benefits SkyPriority is a coordinated global ground service . Easily recognizable by its signage and dedicated counters , SkyPriority offers many advantages including priority at check-in , boarding and at security checkpoints at Paris-Charles de Gaulle airport .
This attention is an illustration of the joint work of the 20 SkyTeam member airlines to improve the service offered to their customers . This service is available at more than 1,000 airports worldwide
Multicultural teams on ground
With 6 teams of multilingual agents present every day speaking Mandarin Chinese , Cantonese , Japanese , Korean , Tamil , Hindi , Spanish , Portuguese and literary Arabic , language is definitely not a barrier . Their understanding of the language enables Air France to be closer to its customers from all over the world in Paris , by creating a more spontaneous and natural reception . This attention is an illustration of the joint work of the 20 SkyTeam member airlines to improve the service offered to their customers . This service is available at more than 1,000 airports worldwide
Kids solo , a warm welcome at any age
Air France offers an assistance service dedicated to the 303,000 children traveling alone each year on the company ’ s routes . In 2016 , 59,431 young travellers left from the Air France Hub at Paris-Charles de Gaulle . Since April 2016 , a new Kids Solo connections area welcomes young travellers at Paris-Charles de Gaulle . More than 300 sq . m . with 4 rooms : a games room equipped with Sony Playstation and table football for the older ones , a reading room for 10 / 17 year-olds , an activities area for younger children and a rest area .
Saphir : dedicated assistance to people with disabilities
In addition to the Paris Aéroport services , the Saphir service is designed to facilitate travel for Air France customers with handicaps or reduced mobility by providing them with seamless services .
Seamless Connections
Air France also attracts connecting train / air traffic thanks to the presence at the heart of its Hub of the Paris-Charles de Gaulle Airport station served by the TGV , the Thalys to Brussels , and the regional express network ( RER ). The Air France hub at Paris- Charles de Gaulle and the KLM hub at Amsterdam-Schiphol are linked by 12 regular daily flights . Flight schedules are adapted to increase connecting opportunities at both hubs . The networks of Air France and KLM therefore promote 320 destinations in 114 countries . With 40 millions passengers choosing to pass through Paris- Charles de Gaulle Hub every year , there is a lot to cheer about .
Omolola Itayemi is a journalist and she lives in Lagos
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