Inventia White Paper nuovo white paper EN 10_08_fm | Page 21

Inventia Digital (Phygital) Retail Front End
Inventia has a long experience in retail
digital front end solutions since 2013.
Inventia digital retail solutions are based on
new immersive HP SPROUT PRO G2
workstations to offer a seamless human
experience anywhere and anytime.
In Italy Che Banca! One of the largest Italian
digital banks has installed + 50 Inventia
Digital Front End inside their bank branches:
they are used by + 600 customers every
week offering a seamless live person
experience video connected. A successful
human-less bank digital transformation
project that finally works. Cost reduction un
to 10x.
Conclusions
In today’s increasingly mobile world, it is important for brands to improve their online customer
engagement and omnichannel experience and inspire customer.
Customers make many online research before purchasing. Developing meaningful, trust-based
relationships with customers, listening to what they’re saying and showing them that you care
about, can help your brand succeess. It is critical for brands to find ways to engage with their
customers online.
When it comes to live video engagement, conversational commerce solution is the key - brands
need to start implementing new things quickly.
Companies are just getting started on the new generation visual engagement trend, so this is the
perfect time to become an early adopter (and get ahead of your competition).
Brands can use live video engagement to make a human connection with their customers. Once
the brands build the audience all they need to do next is keep them coming back with fresh,
helpful and engaging content.
Inventia is designed for that: to create a human connection with your customers and improve
your sales, anytime and anywhere and to improve your business.