CIO opinion
CIO OPINION
and data-intensive sectors that have the
highest dependency on future predictions
done on the basis of historic information.
AI can help the companies organise a
large volume of data and turn a limitation
into an opportunity. AI has tremendous
opportunities to augment human
capabilities across industries. The technology
is transforming systems through creativity
and agility.
with the products even before they buy. In
the near future, chatbots in retail will have
improved conversation capabilities. They will
be able to capture the emotions and mood
of the customers, the basis of which provide
emotional responses. In short, AI will empower
you to offer immaculately personalised
responses to your customers’ queries and
significantly improve customer loyalty. Identify the problems even before they
occur. AI integration improves forecasting
capabilities of ERP software.
What would an AI-enabled ERP
System be like? This way, an AI-based system is able to
pinpoint or detect the possible problems,
enabling users to prepare in advance and
even prevent them.
AI in manufacturing
The manufacturing industry is already
using Augmented Reality and predictive
analysis tools. With the introduction of AI
and Machine Learning, these companies can
take a leap into a digital future to achieve
improved process optimisation.
AI technology augments manufacturing
efficiency to ensure faster production in
less time. Right from planned preventative
maintenance to every other operation
performed in any manufacturing plant, AI
would revolutionise them and make them
more efficient and less prone to errors.
AI is bound to transform the future of
ERP solutions. The new Machine Learning
technology that appears to emulate
human actions would influence businesses,
regardless of size or industry. AI as a part
of your ERP system will affect the very
essence of daily operations. The smart
technology recognises the users’ behaviour
pattern and automatically performs the
routine tasks they do in the blink of an eye
while maintaining an unprecedented level
of accuracy. In order to experience this
advancement, you need to revise the current
technology strategies of your business and
be prepared to embrace the change and
adapt to the developments.
AI in retail
AI will bring change in the way retail
businesses function today. It would enable
retailers to use augmented and virtual reality
functionalities in advertising. Introduce
immersive product catalogue visualisation to
dramatically improve shoppers’ experience
“
AI is transforming the way
ERP functions
Inclusion of AI in ERP systems make them
more powerful business management tools.
Here are the three primary benefits of the
new technology:
AI HAS TREMENDOUS
OPPORTUNITIES TO AUGMENT
HUMAN CAPABILITIES ACROSS
INDUSTRIES.
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INTELLIGENTCIO
It includes advanced algorithms that can
search through and analyse the massive
data sets collected in the ERP system,
identify the trends and make predictions
about the upcoming periods.
AI-run ERP systems enable you to unlock
the hidden potential of your business data
and use it to manage functionalities with
optimal efficiency.
Automates routine tasks with system
intelligence. You need to follow a defined
methodology while performing any given
task within your ERP system. AI tools can
function in a similar fashion.
For this, an AI system needs to be
programmed with a set of governing rules
against each action. The technology is
intelligent enough to apply these assigned
rules to make decisions that are accurate
and at the same time much faster compared
to any human.
Consequently, AI-enabled ERP systems
automate routine responsibilities and makes
them as effortless as possible; freeing up
your employees’ valuable time to focus on
tasks that would add to the profitability of
your business.
Improves user experience through
interaction. One of the main functions of AI
technology is to provide intelligent outputs
based on human inputs.
AI systems can read historic data and
learn from earlier behavioural patterns
of the users. This makes AI-enabled
ERP applications provide an extensively
personalised experience to the user as well
as function faster and in a more useful way.
Although AI has not fully arrived. It is going
to be a part of the ERP systems in no time!
So, you must be ready for this adaptation
if you want your business to sustain and
remain competitive in the years to come. n
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