CIO opinion
CIO OPINION
“
AI WILL
EMPOWER YOU TO
OFFER IMMACULATELY
PERSONALISED
RESPONSES TO YOUR
CUSTOMERS’ QUERIES.
/////////////////
Ali Hyder, Group CEO of Focus Softnet
Unlocking business
potential with AI-
integrated ERP software
With Artificial Intelligence
(AI) integration improving
the forecasting capabilities
of ERP software, AI-run
ERP systems can unlock
the hidden potential of
your business data. Ali
Hyder, Group CEO of Focus
Softnet, explains how AI
is shaping the future of
ERP software and how
this can lead to greater
business efficiency.
I
s AI Shaping the Future of ERP Software? Undoubtedly, yes! In the
foreseeable future, AI will have a profound impact on almost every
piece of software available in the market, including Enterprise Resource
Planning (ERP) systems, in some form or fashion. AI in ERP is going to
affect the very essence of the system-controlled business operations.
While AI technology is still in relative infancy, the new Machine Learning
is making serious waves in the software market and making inroads into
business management applications, endowing them with the power of
superior governance structure.
According to Gartner, by 2020, 30% of all companies will employ AI to
augment at least one of their primary sales processes.
Impact of AI on industries
AI has the potential to bring change on a wide scale to companies,
where the customer and operational data is primary to the business.
Naturally, it’s unfair to single out any one industry vertical.
While that being said, and every industry has its share in the benefits,
the impact of the new technology is most prominent in process-heavy
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