Institution of Railway Operators – Operators' Handbook Operators' Handbook Third Edition ebook (N-Member) | Page 7

Contents 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27 3.28 3.29 3.30 3.31 3.32 3.33 3.34 Changes to Services . . . . . . . . . . . . . . . . . . . 112 Local Instructions . . . . . . . . . . . . . . . . . . . . . 112 Train Regulation Policy . . . . . . . . . . . . . . . . . . 113 Control Office Management . . . . . . . . . . . . . . . . 114 Co-Location and Integration . . . . . . . . . . . . . . . 115 Service Disruption . . . . . . . . . . . . . . . . . . . . . 116 Infrastructure and Maintenance Control . . . . . . . . . 116 Fleet Support . . . . . . . . . . . . . . . . . . . . . . . 117 Train Cleaning and Presentation . . . . . . . . . . . . . 118 Control Roles . . . . . . . . . . . . . . . . . . . . . . . 118 Control Support . . . . . . . . . . . . . . . . . . . . . . 119 Event Logs . . . . . . . . . . . . . . . . . . . . . . . . 120 Roles of First Line Operations Staff . . . . . . . . . . . . 120 Train Driving Operations . . . . . . . . . . . . . . . . . . 122 Driver Selection . . . . . . . . . . . . . . . . . . . . . . 123 Driver Training . . . . . . . . . . . . . . . . . . . . . . . 123 Driver Competence Assessment . . . . . . . . . . . . . 124 Professional Driving . . . . . . . . . . . . . . . . . . . . 124 Management of Train Driving Operations . . . . . . . . . 126 Station Operations . . . . . . . . . . . . . . . . . . . . 127 Train Dispatch . . . . . . . . . . . . . . . . . . . . . . . 128 Platforming Arrangements . . . . . . . . . . . . . . . . 128 Disruption Management at Stations . . . . . . . . . . . . 129 Passenger Flows . . . . . . . . . . . . . . . . . . . . . 130 Security and Emergency Management . . . . . . . . . . 132 Customer Information . . . . . . . . . . . . . . . . . . . 133 Fare Collection . . . . . . . . . . . . . . . . . . . . . . 133 Train Dispatch . . . . . . . . . . . . . . . . . . . . . . . 134 Section B Delivering Freight Services 3.35 Freight Perspectives . . . . . . . . . . . . . . . . . . . 136 3.36 Rail-freight Business Issues . . . . . . . . . . . . . . . . 137 3.37 Customer Requirements . . . . . . . . . . . . . . . . . 138 3.38 Paths and Access Rights . . . . . . . . . . . . . . . . . 139 3.39 Industry Cooperation . . . . . . . . . . . . . . . . . . . 140 3.40 Route Availability . . . . . . . . . . . . . . . . . . . . . 140 3.41 Train speed . . . . . . . . . . . . . . . . . . . . . . . . 143 3.42 Train length . . . . . . . . . . . . . . . . . . . . . . . . 144 3.43 Overall Weight . . . . . . . . . . . . . . . . . . . . . . . 144 iv