Ingenieur Vol 78 ingenieur 2019 apr (2) | Page 46

INGENIEUR How to attract industry’s attention In order attract a company’s attention, we have to understand its structure and internal relationships, it cannot be a black box. Who is the owner? Is it led by an effective management team and are staff assigned work in support of the owner’s vision? If we reach the company we might have to deal with financial managers as well as site managers, with technical as well as with marketing people. Thus, depending on their respective professional backgrounds and education, very different drivers will attract their attention. These drivers can come from inside the company as well as from outside. Internal drivers for energy efficiency These can be situational factors, e.g. all kinds of problems affecting the core business (problems with quality, processes, production, resources) or opportunities (end of technical lifetime, extension of production, new buildings, new products, new personnel). They present a situation in which a company might have to invest. In that case why not link energy efficiency to it? External drivers for energy efficiency These include all kinds of pressures (financial, legal, market) but also incentives (subsidies, awards) or positive examples (from suppliers, other companies, planners etc). With pressure a company has to act, while successful examples can provide an impetus for imitation. In most cases these drivers present situations which involve at least one of the stakeholders, e.g. when facing a technical problem, a company has to contact a supplier for new technology, maybe a bank for money and a consultant to give support. These business contacts can be used as a “carrier” for energy efficiency. Figure 2 indicates the services that can be provided by the stakeholders. How to make industry act? Whether energy efficiency measures are realised by a company (or not), it is in the end decided by the owner and the management team. Some critical success factors (CSFs) required to satisfy the crucial needs of the management are shown in Table 1 below. Some of these CSFs are relevant when considering the interaction between the company and its stakeholders (see Figure 1) and effective tools have to involve at least one or more of these issues. Effective tools/instruments for industrial energy efficiency Using our knowledge about how to address the industry’s CSFs and how to attract their attention, we can try to identify effective tools and instruments to increase industrial energy efficiency. Preferably these tools or instruments should act via the company’s own networks, trying to integrate energy efficiency into their existing Money related factors Customer focused factors Profitability Productivity Stock market reaction Cost effectiveness, etc. Customer loyalty Image (incl. environment), etc. Factors affecting the core business Management related factors Product innovation and quality Procurement Process reliability Outsourcing, etc. Risk/quality management Human resources (health, security) Policy and strategy Information/Data management, etc. Table 1: Critical success factors for industrial management 6 44 VOL 2019 VOL 78 55 APRIL-JUNE JUNE 2013