integration will help alleviate “siloed”
or singled-out systems that may
seem disconnected from the rest of
the business.
Digital transformation doesn’t happen
overnight, especially in an industry like
manufacturing where complex analog
infrastructures have been in place for
years. But forward-thinking business
leaders have started to take notice of how
digitally streamlined business services
can better meet employee and customer
expectations—and ultimately boost the
bottom line.
According to consulting firm McKinsey
& Company, integrating technology in the
industrial sector positively correlates
with profit. Specifically, companies
that embedded digital services in their
business operations experienced the
following results:
• Nine percent margin expansion
• Four percent increase in parts
revenue
• Three percent boost in revenue
from customer experience
• Six percent increase in revenue
from products
These results were achieved all while
cutting costs across the value chain.
The transition to digital is happening. Why
should manufacturing be any different
7
from Facebook, Amazon, Apple, or even
Uber and Airbnb?
This is why Salesforce has dedicated
manufacturing teams and will have a new
Manufacturing Cloud product available
toward the end of 2019. The Fury Group,
a certified Salesforce Consulting Partner
in the Southwest, is taking a solution-
based approach to help manufacturing
companies approach the transformation,
build a more consistent customer
experience, and unlock the data in their
previously siloed systems.