Industry Magazine CRM Watch Summer 2019 | Page 2

PUBLISHER MANAGING EDITOR GRAPHIC DESIGN CONTENT COORDINATOR CONTRIBUTORS ADVERTISING PHOTOGRAPHY Carle Publishing Inc. Erika MacLeod Allyson Chute Stacey Cowperthwaite Paul K. Fury David Meerman Scott Jack Daly Susan Leger Ferraro Deborah Leipziger John Hall Tom Peters Scott Stratten Judith E. Glaser Brad Smart John McAlonan Shannon Flaherty Eric Williamson Paul K. Fury Kathy Ellis All images sourced from Carle Publishing Inc. or iStock.com unless otherwise identified. [email protected] thefurygroup.com • [phone]   CRM Watch Magazine TM is published by Carle Publishing Inc. All content, copyright © 2019, Carle Publishing Inc. All rights reserved. This publication may not be reproduced, all or in part, without written consent from the publisher. Every effort has been made to ensure the accuracy of all content in this publication, however; neither the publisher nor Fury Group will be held responsible for omissions or errors. Articles, reports and information contained herein reflect the views of the individuals who wrote or prepared them and do not necessarily represent the position of the publisher or Fury Group. The material herein is intended for educational and informational purposes only. Nothing herein is to be considered the rendering of security advice for specific cases or circumstances. Communication of any legal information contained herein does not constitute an attorney-client relationship, nor convey legal advice or recommendation of any kind. Do not rely on information contained herein to replace consultation with qualified  industry leaders or other professionals in your jurisdiction. Please address all editorial and advertising inquiries to Carle Publishing Inc., Email: [email protected]. Carle Publishing Inc. is not held responsible for the loss, damage or any other injury to unsolicited material (including but not limited to manuscripts, artwork, photographs and advertisements). Unsolicited material must be included with a self-addressed, overnight-delivery return envelope, postage prepaid. Carle Publishing Inc. and Fury Group will not give nor rent your name, mailing address, or other contact information to third parties. Subscriptions are complimentary for qualified individuals. Salesforce, Sales Cloud, and others are trademarks of Salesforce. com, inc., and are used here with permission. All trade names, trademarks, or registered trademarks are trade names, trademarks, or registered trademarks of their respective owners. CARLE PUBLISHING Toll Free: [phone] Website: CarlePublishing.com