Industry Magazine Beyond the Kitchen Door Magazine Spring 2017 | Page 30

EMPLOYEE SPOTLIGHT COMMERCIAL KITCHEN: Sergio Alpizar Field Service Supervisor at Commercial Kitchen Parts & Service at San Antonio, TX Employee Spotlight STARTING OUT as a Commercial Kitchen shop helper almost eleven years ago this April, Sergio Alpizar currently works as a Field Service Supervisor. As with many other employees, it is not simply the work itself but also Commercial Kitchen’s work culture that inspires Sergio to better himself and work more diligently for his clients and customers. This inspiring work culture provides Sergio with a way to improve aspects of his life not only within the company but also outside of the company as well. After a year of working as a shop helper, moving things around and sweeping up shop floors, Sergio was ready for something different. The Branch Manager at the time gave him the opportunity to begin training with the technicians and, soon, Sergio had enough knowledge and experience to become a service technician himself. Like many other employees, Sergio was provided with plenty of opportunities to advance his position within the company. Eventually, he earned enough certifications to be classified as a Master Service Technician. From there, Sergio began to work on high-end equipment. This eventually became his specialty. Even as a Master Service Technician, however, there is still plenty to learn. Sergio does not shy away from tackling new tasks and learning new skills that will help the company and his customers. Like many of the technicians who work at Commercial Kitchen, Sergio works with clients and on jobs that fit into his specialty niche. This allows technicians to give the best level of service to their clients and has helped Commercial Kitchen maintain its stellar reputation SPRING 2017 within the community. Along Sergio’s career path, his managers and co-workers have acted as mentors, providing Sergio with advice and helping him transition to new positions. This companywide mentoring and transitioning assistance allows anyone at Commercial Kitchen to grow and learn from fellow employees, a system which benefits not only the company but also the clients that the employees work with. In particular, Sergio credits Brock W. Coleman, the owner of the company, with being a huge influence. He recalls a time when he asked Brock if he had five minutes to talk, to which Brock replied, “My time is your time.” Brock is not like the owners of many large companies, acting more as a friend than a boss and having an open-door policy which welcomes employees to visit and chat with him at any time about any issues they are having. Brock not only gives employees advice but he is also very hands on within the company. Commercial Kitchen provides high-quality maintenance, repair, and installation services for kitchen equipment. For more information about Commercial Kitchen and what they can do for you and your business, contact 800-292-2120 or [email protected]. commercialkitchen.com 30