Best
Practices
"Please don't send escalation emails to those with open cases (aka those with case numbers"
- Kate Emerson
"When someone adds time to your calendar through Microsoft Bookings, send them an actual cal invite as well"
- Andre Whiteleather
"Convert every lead quickly! :)"
-Andrew Pickens
"When you have a LLS RM account that does not meet the user threshold, still ping them and ask if they would like for you to broker a call or email. This has led to more opps for me. "
-Lo Williams