IN Ross Township Summer 2019 | Page 46

COMMUNITY Public Service – Organizations, People and Programs Continued Tip #4: Know how to call for help When calling 911, know where you are calling from, where the patient is located, a good number to call back, what exactly is going on, what the problem is and if the patient who is ill or injured is awake, breathing, bleeding, etc. Most importantly, please answer the dispatcher’s questions to best of your ability. They have a very specific process that works very well. Tip #5 Pull to the Right for Sirens and Lights As required by Pennsylvania vehicle code, please pull to the right and stop. Our EMT’s and Paramedics are trained to anticipate drivers following the law and pulling to the right. When drivers do not do that, it make our jobs challenging and dangerous for all. Additionally it can slow us down from getting to somebody in need. Tip #6 Learn CPR, First Aid, and Stop the Bleed When a person stops breathing, it takes about 4 to 6 minutes for brain damage to begin. Cardio Pulmonary Resuscitation (CPR) stops that clock and buys us time. We are saving more lives today than ever before. Technology and science are amazing. They only work when we have your help. Please learn CPR. First aid and Stop the Bleed are wonderful programs as well and can really make a difference. For help with finding these courses please contact Jen Swab by email at [email protected] Tip #7 Put your pets away No matter how nice and friendly your pets are, they love you and they worry about you. When we come into your home during an emergency, it can be scary for your pets. Sometimes they can be unpredictable and protective of you which is ok. Let’s not take a chance in one of us or your pet getting injured. Tip #8 Crews may need extra help or equipment There are times when our crew (2 people) may need additional help or equipment to best care for you or your family member. If you feel that this may be the case for your situation please describe the concern to the 911 Communication Officer so that they can give the crew the best information before arrival. Some of these situations could be locked doors presenting access difficulties to the patient, a patient who is in an awkward or difficult position to move, a house or topography in which the patient is located where crews will have difficulty removing the patient, a patient who due to size or weight concerns may need help to lift or move, long and inaccessible driveways where an ambulance cannot access the residence, or other similar concerns. Please let us know. Tip #9 Help the crew find you While trying to find you we may need some extra help to do so. As such it is helpful to turn on the porch light, unlock and move to your front door or main floor if possible, or send someone to meet the crew near your door. Anything that we can do to get to you more quickly is appreciated. Tip #10 Extinguish open flames and cigarettes When ems crews arrive at an incident we bring a considerable amount of equipment to the patient so that we can begin immediate care. One of the pieces of equipment which we bring is medical grade oxygen. Because of this we ask that when you 44 ROSS TOWNSHIP call 911 please extinguish all open flames whether these be candles, cigarettes or other open flames as we wouldn’t want to turn a bad situation worse Tip #11 Crews don’t like to play in traffic As of Thursday 4/4 there have been 8 Police Officers, 6 Tow Operators, and 2 Fire/EMS Staff members killed in roadway incidents in 2019. If you see us working on the roadway, please slow down and move past us slowly and safely. Tip #12 Allow the crews to bring calm to the situation It is no secret to anyone, especially our crews that emergencies are emotionally charged events. Nobody wants to see their friend, loved one, or even a perfect stranger in the middle of a crisis let alone have the crisis happening to you. When professionals arrive, please allow them to do their jobs and bring control to the event. Rest assured you are in good hands and we will do all that we can. Tip #13 Don’t bring your luggage A small bag or purse are fine but going to the hospital is not vacation. You do not need multiple bags or luggage for this trip. The more you bring along, the slower we go. We want to be as swift and time efficient during an emergency as we can be. Tip #14 Your chosen hospital may not be the best hospital for you Living in the North Hills of Pittsburgh we are blessed to have amazing medical facilities not only in the city but also right in our back yard and more facilities are under construction that will give us additional hospital choices. But with that blessing comes some difficulty for EMS crews as many patients are extremely loyal to their hospital of choice and to their doctor. It is our responsibility to get you to not only the closest medical care, but also the most appropriate. Hospitals specialize in a variety of services. They are not one size fits all. For that reason, our crews may recommend a different hospital than you are expecting based on your complaint. Please try to be appreciative of that advice. ROSS TOWNSHIP VOLUNTEER FIREFIGHTERS NEED YOUR HELP ROSS TOWNSHIP DOES NOT HAVE A PAID FIRE SERVICE Ever since 1908, volunteer firefighters have been protecting the people of Ross Township. Today, with increased movement of people in and out of our community, this misconception surfaces over and over. Please understand that our volunteers professionally staff our fire stations. All Ross Volunteers must have the required firefighting training and certification along with annual continuing education to serve our community. CURRENT FINANCIAL SUPPORT OF ROSS TOWNSHIP VOLUNTEER FIREFIGHTERS: PUBLIC SUPPORT - Some Ross Township residents and businesses are aware of and support our eight Volunteer Fire