SHOWCASE MAGAZINE | 2018
money to release the funds. If you choose to do so,
there is nothing you can do to get the money back
through your bank as this will be viewed as money
you have willingly paid out.
Card Fraud
If you’ve been the victim of credit or debit card
fraud, acting quickly is essential. Read our guides
to find out what you should do in the event of card
fraud and how to contact the Financial Ombudsman
Service if you need to.
•I think I may have given a fraudster my bank details
•Letter to ask a bank for repayment of a disputed
transaction
•Letter to card provider to ask for a refund if your
card is stolen
View all Types of scams articles
As technology becomes more advanced, so do the
methods fraudsters use to scam us. Knowing what
to look for and how to avoid scams is the best way
to stay safe. Our guides tell you about different
scams to watch out for.
•Advance loan fee fraud and scams
•How can I protect my elderly relative from scams?
•How to avoid postal scams
Unwanted calls & texts
Unwanted calls and texts can be very annoying, par-
ticularly if they end up disrupting your day or worse,
costing you money. Our guides can help you stop
these irritating calls and texts for good.
•I keep getting unwanted calls and text messages,
what can I do?
•How to stop nuisance phone calls
•I’m being charged for unwanted premium rate text
messages
Types of Scams
Internet scams
Some scammers are experts in using the internet to
commit their crimes. Our guides can help you spot
common signs of online scams and offer simple tips
to protect yourself.
•How to spot a fake, fraudulent or scam website
•How to spot an email scam
•How to spot a social media scam
View all Internet scams articles
ID Theft and Privacy
Identity theft can be a stressful and upset-
ting experience, particularly if your personal
details are used to commit fraud. Knowing
what to do in the event of identity theft is
very important. Read our guides to learn
more.
•How to stay safe on dating websites and
apps
•What is identity theft?
Do you know your rights if
you have been scammed. Our
guides help you spot a scam
or get your money back.
Fake goods
It’s a criminal offence for anyone to sell fake or
counterfeit goods. By buying fake goods you could
be helping fund crime and also putting your health
at risk. Read our guides to stay safe and avoid the
con artists attempting to sell dodgy goods.
•How to report fake goods or counterfeit products
•I think I’ve spotted a fake or counterfeit product –
how can I tell?
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