ILHA Magazine Q2 2022 V7.0 | Page 116

The Unexpected & Creating Unforgettable Experiences
We ’ ve addressed the expected . We ’ ve spoken about the extras . But what about the wholly unexpected ? The features of their stay will delight guests and make them take notice of just how much they ’ re getting ?
Consider the DISH Business entertainment platform , EVOLVE , and how it can both simplify routine hotel experiences and amaze guests at the same time . EVOLVE is an open , flexible platform that can run apps like checkout assistance , room service , and more . Being able to access this suite of options through their TV is the kind of interaction that makes guests pause and take notice , and prompts the inquiry , “ What else can my TV do ?” We ’ re thrilled they asked . They ’ d find that they can also seamlessly cast their content on their in-room TV with Chromecast built-in 3 . Ultimately , guests are in control of their entertainment and can tailor the experience to how they see fit .
Finally , when there are too many individual tastes and not enough screens , OnStreamTM by DISH Business lets guests stream the live
TV they love on their digital devices throughout the hotel property . It ’ s the diplomatic solution for a house divided between entertainment options . And if the room begins to feel too confined , their programming can travel with them down to the gym , into the casino or by the pool . It ’ s flexible , it ’ s customizable , and it ’ s the kind of
unexpected benefit that separates brands in the eyes of guests .
Ready to Amaze Your Guests ?
It ’ s almost a rhetorical question . One doesn ’ t need a crystal ball to conclude that media consumption will evolve and broaden . It has already broadened to the point of splintering . The necessity to exceed guest entertainment expectations by housing all of these options into one convenient solution has never been greater .
With so much homogeneity in hotel programming , hoteliers that embrace new channels of content consumption will find themselves with a tangible advantage .
DISH Business and our partners have witnessed this firsthand .
We ’ d like your hotel ( s ) to experience the same .
To learn more about how DISH Business can provide a premium entertainment experience for your guests , reach out to our team at hospitality @ dish . com , or visit dish . com / hotels for more information .
1 . Netflix streaming membership required . 2 . Google Play is a trademark of Google LLC . 3 . Chromecast built-in is a trademark of Google LLC .
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