IIC Journal of Innovation 6th Edition - Page 14

How Democratized Artificial Intelligence Can Move Manufacturing to a New Evolution Pace 3. The guided next best action/decision is the third AI topic available for many business areas. This AI technology helps to identify the usual and best patterns for selecting the right next best action based on well-known decision trees and new decision trees built on-the-fly from smart analytics. Those decision trees help to follow a path of logical decision- making based on guided questions, assumptions and recommendations identified by the consolidation and correlation of historical behaviors. Those tools are, for instance, using a mix of NLP (Natural Language 20 Programming) and Machine Learning algorithms to analyze questions and identify likely answers based on existing documentation, previous answers or text describing a solution. This is the case for digital robot tools, aka chatbots, 21 for example. In the case of potential failure of my industrial equipment which has been detected by predictive AI and confirmed by an abnormal machine learning pattern detection, the question becomes: Must I stop my production line right now to fix the issue or can I keep it running until the end of my production batch? What if the potential failure is happening at 90% in 3 hours and my production series will be completed in 1 hour? The AI next best action will guide me to consider several parameters from production plan, maintenance scheduling, potential failure and historical fixing behaviors to help me to decide to wait and update my maintenance plan instead of stopping my production line immediately as the equipment alert is suggesting. Then, AI will recommend I anticipate spare parts ordering and Figure 5: Example of guided decision based on AI in asset issue fixing 20 https://en.wikipedia.org/wiki/Natural_language_processing 21 https://blogs.oracle.com/mobile/getting-started-with-chatbots-v2 IIC Journal of Innovation - 13 -