Ignition Australia April | Page 6

FOR SMALL WORKSHOPS WITH BIG PLANS

FOR SMALL WORKSHOPS WITH BIG PLANS

AutoBoost is a new Capricorn Member benefit for small workshops with big plans . Login to capricorn . coop / autoboost and you ’ ll find a range of time saving tools to take your business to the next level . to the next level .
• Boost Business Operations – with equipment and building maintenance reports and other time saving forms and checklists .
• Boost Marketing – with online and print advertising templates you can purchase as well as an SMS system .
• Boost Customer Service - with guides to build stronger relationships with your customers to keep them coming back .
• Boost Employee Management - with time saving tools covering everything from recruitment to rostering . While you might not need every available tool , there ’ s likely to be a tool to help you achieve your goals . Take the time to explore the site and see what you can use to streamline your business .
BUSINESS OPERATIONS
You Get :
Which Means :
Building Maintenance Checklist
You can stay on top of your building maintenance to keep your shop clean and safe .
Equipment Maintenance Report
You can keep track of your equipment maintenance .
Hazard Report
You have a formal process for you and your staff to report safety hazards .
Medical Emergency Plan
Your staff knows what to do in the event of an emergency .
MSDS Register
You can keep track of any hazardous goods you may have on site .
Vehicle Accident Report Form
You can catalogue any damage to business or customer vehicles .
Vehicle Inspection Report Form
You have a quick and easy checklist to use when inspecting vehicles .
MARKETING
You Get :
Which Means :
Advertising Templates
You can create your own online and print advertisements with hundreds of templates available
for purchase .
Letterhead Templates
You can make your official documents and letters look professional with 10 templates available
for purchase .
Feedback Form
You can capture valuable customer feedback with this form that is available for purchase .
Post Service Letter
You can “ wow ” your new customers with this follow-up email / letter designed to build long
lasting relationships .
CUSTOMER SERVICE
You Get : Which Means :
Know Your Customer : Customer Service You have a guide to better understand your customers . Advisor Guide Vol 1
Getting Them Through the Door : Customer You can learn more about social media and advertising to better promote your business . Service Advisor Guide Vol 2
On the Job : Customer Service Advisor Guide You can build lasting relationships that keep your customers coming back . Vol 3
Sales & Profitability : Customer Service Advisor Guide Vol
You get tips to increase the profitability of your business .
4
EMPLOYEE MANAGEMENT
You Get :
Which Means :
Employee Details Form
You won ' t lose track of your staff payment details and medical records .
Meeting Record Sheet
You have a template to record actions and outcomes from your staff meetings .
New Staff Induction Checklist
You can get your new starters off on the right foot .
Staff Roster
It ' s easy to schedule your staff .
Recruitment and interview guide
It ’ s easier to find the best person for the job on your next hire .
ADDITIONAL RESOURCES
You Get :
Which Means :
Workshop Health Check
You can see how your workshop is performing .
SMS System
Send appointment reminders , service updates and more to your customers for a fee .
6 CAPRICORN IGNITION APRIL 2018