iGB North America magazine IGBNA Aug/Sep | Page 30

Lottery Focus 2015 UNIFYING THE GAME EXPERIENCE WITH CONTENT Michael Lightman, Senior VP, Lottery Interactive Products at Scientific Games, on how their player segmentation study is supporting innovation. Lottery games once neatly fell into one of two distinct categories: draw and instants. Today, product categories overlap as they evolve to deliver entertainment across multiple channels to extend the player experience. An instant game that begins with traditional scratch now unlocks an interactive bonus game that rewards players with entries into a weekly drawing. A draw game that starts with picking numbers against a weekly jackpot prize now includes a companion interactive collection game with instant cash prizes. At Scientific Games, we’re using the findings from our recent cross-jurisdictional, motivationbased player segmentation study to innovate new games that engage players in an increasing variety of ways. This industry-first, $1m investment in a unique study of lottery and gaming players supports our coordination of game themes and mechanics that can unify the experience across a lottery’s product portfolio. And for today’s consumer, who enjoys a variety of entertainment across multiple channels and is more willing to experiment with new forms of gaming than prior generations, commonality of content offers unity in a world of choice. For example, an instant lottery game created around one of our popular Warner Bros. Consumer Products licensed properties, THE WIZARD OF OZ™, features a corresponding interactive game that increases chances to win while building greater continuity across the portfolio. And a corresponding slot game version delivers even greater brand recognition, driving a deeper sense of connection through a coordinated player experience. This unification can also connect with a broader player base. Players of our popular social games like Jackpot Party® Casino can equally enjoy a companion instant game and win virtual rewards that are only available by engaging in both game formats. Consumer interest can have origins in retail, online or at a casino, then naturally connect to the same game or other games across all channels. Cashing in on cross-over What we’ve learned from our player segmentation study is that players have preferences, and these preferences overlap and cross between entertainment choices. This means there is ample opportunity to extend the player experience by coordinating themes and mechanics across the product portfolio, always with an eye toward reaching players from other gaming entertainment channels. A good example of this is our highly successful Gold Fish® game, which began as a popular land-based slot machine title. Releasing this as an iGaming title was a natural progression. More recently, Gold Fish launched with immediate success as a social game as consumers, many of whom where familiar with this iconic brand, were drawn to our free Facebook, iOS and Android versions. Now, our lottery customers are offered an instant game based on the same Gold Fish theme, complete with a companion 2nd Chance interactive game. This can translate into a superior performer because of its deep roots across the gaming player base. Similar opportunities exist in the iLottery world. When the Minnesota State Lottery launched eInstant games in 2014, their very first title was Spicy 7s, one of their mainstay printed instant game titles. Spicy 7s became 30 | iGamingBusiness North America | Issue 20 | August/September 2015 A lottery instant game created around THE WIZARD OF OZ™, one of Scientific Games’ popular licensed properties from Warner Bros. Consumer Products, features a corresponding interactive game that increases chances to win while building player engagement across the portfolio. THE WIZARD OF OZ and all related characters and elements are trademarks of and © Turner Entertainment Co. Judy Garland as Dorothy from THE WIZARD OF OZ. simultaneously available in web and printed formats, and eventually went on to become a top performer across both channels. Building upon opportunities Our segmentation study tells us that as we create games in the future, we must take into account all forms of gaming and innovate more broadly across all distribution channels. Delivering more value to the consumer in the form of coordinated theme-based offerings will result in stronger player engagement, increasing connection across an entire spectrum of products. The key is to build upon a history of appealing, loyalty-driven content that is proven successful across a broad portfolio. THE WIZARD OF OZ and all related characters and elements are trademarks of and © Turner Entertainment Co. Judy Garland as Dorothy from THE WIZARD OF OZ.