Affiliate programmes
Delivering regular information
and increasing immediacy are
key themes to improve future
communication
Q. How could communication between affiliates and
affiliate programs be improved?
(Base: total affiliates - 160)
News letters,
personal update
on statues,
special offers
Dedicated affiliate,
weekly update of
new offers
Full
transparency
All time
support
Livechat maybe
like zopim
26
Scheduled
updates with
operators
Skype conference
every quarter, email
every month about
promotions, be open to
ideas from the affiliate
Skype contact
on the affiliate
program - easy to
be found
Quicker response
times from the
affiliate programs
Dedicated managers
as well as expert
departments to handle
specific issues
Monthly
online
meeting
Having
communication
more frequently
iGB Affiliate Survey • July 2018