iGB Affiliate 62 Apr/May | Page 23

TRAFFIC ENGAGEMENT AND BLACK HAT SEO NICK GARNER recently took a break from SEO while he focused on building the product, UX and brand for his Oshi bitcoin casino. Here he shares some insights, tips and tricks around ranking that have evolved out of this year-long process. FOR THOSE OF YOU who may not know my story, I started my igaming journey as SEO manager for Betfair and then became head of search for Unibet, then I set up my own igaming SEO marketing agency 90 Digital and now I have an online bitcoin casino called Oshi. I took a year-long holiday from SEO to concentrate on building up my casino. We decided to focus on product, i.e. the customer experience and brand, instead of just going out and marketing ‘another’ casino. So why not hit SEO from the start? Engagement. That’s why. If you’ve ever read anything from me about SEO over the last three years, I’ve always said the same thing: ● ● Be relevant and engaging to the people who can make you money ● ● Make your site Google-friendly ● ● Get PageRank ● ● If the inflow of PageRank is powerful enough and your site is ‘Google-friendly’, Google will rank you on some competitive phrases… and the real test begins. ● ● If your site gets the necessary engagement, i.e. click-through rate, Google will keep you ranking. The way I always describe it is that it’s like being given an audition. If you pass this, great, you’re on stage. However, If you fail the audition, it’s much harder to get re-auditioned. That’s why in my experience, sites which have failed their audition are really difficult to re-rank, whereas fresh websites, which have no history to speak of, often rank much more easily. What’s the dynamic here? Simply, Google is becoming much more of a meritocracy. In other words sites that people want rank more than ever before better than the sites marketers want to have ranked. As a user, this is a great thing. We trust Google more than ever and this is proven by the Edelman Trust Barometer, which revealed in 2015 that Google is the most trusted source of news globally. Google is now more trusted than the mainstream media, which includes TV, newspapers and radio. Google of course loves this, because it means AdWords receives the radiated trust from the organic search results. From my point of view, I realised that the SEO game was on when we started to rank just outside the top first page results for a bunch of phrases, despite having undertaken no active SEO efforts. You might be thinking, “That’s great Nick but I want tools tips and tricks”. Okay then! I’ve talked about engagement, so let’s talk about what’s engaging? This is a huge question that I’ve thought about. A lot. In gambling, especially casino, what is an engaging casino brand? Casinos all look the same, so if engagement is the key driver to rankings then why would one casino rank more than another? The short answer is brand and first-reaction experience. Obviously, a lot of those reading this are affiliates, so let’s talk about you. Broadly, as I see it there are two groups of affiliates: ● ● Truth givers ● ● List providers Truth givers I use the term ‘truth’ pretty loosely, because as we all know the number one operator is the one which makes the affiliate the most money in the long term (excluding CPAs of course). Ironically, the operators which make the most money are also the ones which look after their customers the best. Nice. Being a truth giver is tough, time- consuming and ultimately expensive. This is where you become an expert in the subject, build up a body of social proof, i.e. customer reviews of casinos, and generally come across as very credible. Great examples of truth givers are of course Casinomeister, Latestcasinobonuses, AskGamblers and ThePogg. These sites became brands in their own right, and AskGamblers is probably one of those strongest of these brands. Google recognises the power of that domain and users have grown to trust it enough so AskGamblers ranks across huge keyword territories. So, as an aspiring truth giver, which keyphrases should I be looking to rank for? The answer is ‘[operator] reviews’/‘casino reviews’/ anything where you are looking for somebody to trust and help you make a qualitative judgement on your behalf. If you’re a noob affiliate, I suggest being a truth giver would be a tough path to follow unless you can find a niche in which you have a lot of expertise. The Internet loves niches. I know a guy who made a load of money on ‘fruit machines’ (aka slots). But some people still call slots fruit machines, therefore it’s a keyword niche. Once upon a time ‘PayPal casino’ was also a niche. My point is if you want to compete as a trust giver, be engaging relative to the key word you rank for. List providers Lists are much more straightforward. There are keyword neighbourhoods where people just want a list of bonuses. Why is a list of bonuses engaging? Because it answers questions users might iGB Affiliate Issue 62 APR/MAY 2017 19