IC TRAVEL AGENT November 2013 | Page 27

The Marketing Mind How often do you think about the level of your marketing skills, talents and creativity as compared to the typical B&M travel agent up the street? It’s a difficult comparison if you are new to the industry and the local B&M agency has been onsite for 30 years. You would be comparing yourself to the veteran owner, manager who after 30 years should be selling to long term existing clients and their referrals versus prospecting for new clients. Your marketing mind will develop as you go about your day-to-day business. The main thing however is to keep your mind open. Your eyes too. Ears. Even your taste buds and sense of smell can help. Come, let’s explore how you can develop your marketing mind. It’s somewhat easy to talk about marketing and the marketing mindset for me as I have a long travel trade history. Not that the duration has too much to do with it, more so it’s how I “see” things and attach words, ideas and actions to generate a marketing activity. It’s HOW you see things too and find something you can use as a marketing tool, or something to help you promote your travel niche. Back to my McD’ meal and coffee. Here it is. I snapped a head on shot with my iPhone and at the same time thinking up how I might use the image or pair with a speech bubble. Here’s what I came up with The Coffee Cup Lid Here’s a story: My computer was attacked this month with a virus. It was in the shop for 5 days and 7 antivirus programs did what they do. It’s now clean and I am back to work. During the visitations to the Future Shop Computer Services desk I went to McDonalds for a snack and a coffee. As I took the lid off the coffee and turned it over to lay it on my tray, I “saw” a face – eyes, nose, gaping mouth and it was even talking to me! Scary I know – but no computer for 5-days can do this to you. You know how it is. You know what I’m talking about. When you are home-based it’s you and your computer and the tech shop. You could use this type of image to promote Gourmet Coffee Lover’s Tours of Europe, or South America, or Costa Rica, Kona too. OR, you might turn it into a comical use as mine is meant to be. The low price could refer to any travel booking / arrangement. You could use phrases such as: “To cap it off…” You get the idea. Here’s more do-it-now how-to. Page 27