IC TRAVEL AGENT November 2013 | Page 20

Tools: Fix It When you work from home and generally on your own and something goes wrong with your computer what do you do? Okay, screaming for your kids to come “NOW!” is one thing - if you still have children at home. Next is the techie neighbour but you might not want to have them know your level of computer expertise. You can resort to that good pal who is always there for you except when they are working – and right now when the glitch happens, they are working and you don’t want to interrupt their day with your problem. What to do? The answer is you must search for it. If a warning or pop up happened advising you about “your properties are preventing…” or something else preventing something from happening you can go online and type into the search box exactly what the pop-up stated - and a dozen solutions will surface. One tool I found was Microsoft’s Fix It. Be sure to download the Fix It tool now, don’t wait. The guy with the wrench is the icon and he’ll be resident on your desktop. When you have a hint of trouble – click the icon and see what transpires. http://support.microsoft.com/fixit/ I use Outlook 2013 and for some reason every so often I cannot click on links in my emails. A pop up advises me that my “policies…” are “…preventing…” – so I click on Fix It and the computer will reset / restore to a date when Outlook was working perfectly. This takes a matter of minutes. You restart your computer and you are back in business. There are many fix it downloads, so be careful. They appear to be free however after they have downloaded and scanned your computer and changed registries etc., the price pops up. Now you either accept or not. If not, you are warned that you must now remove the download. When that happens you see tons of files being deleted and if you’re not tech savvy those files look like the ones you need and want and now they are being deleted. It’s a scary thing to watch. Look for Fix It and start there. ? Page 20