IC TRAVEL AGENT May 2014 | Page 26

Screen Survey As you will appreciate, the world - the marketing world that is - is seeking information on who uses what device to view the news, videos and brand advertising. The concept of 5 Screen Marketing is very real to those companies selling products and services that a loyal customer purchases or uses each and every day. Purchases such as coffee and services such as online communication. To know who uses which device screen to view their travel dreams is as important to you as it is to those firms selling an everyday product. A study by the BBC is very revealing and should be used as a base for travel trade companies. Although the survey focused on how consumers consumed their news there is a correlation to travel as and when YOU release something that is newsworthy. Here’s the reason for the study: The study, conducted by InSites Consulting, surveyed more than 3,600 owners of digital devices in Australia, Singapore, India, UAE, South Africa, Poland, Germany, France and the US in order to determine the growing impact of TV, smartphones, tablets and laptops on people’s news consumption habits. Survey participants were top income earners and owners of at least three devices amongst television, tablet, smartphone and laptop/desktop. The survey finds tablets complement TV viewing and finds the 25-34 age demographic the biggest news enthusiasts. Key findings include: • Tablet owners watch more TV news, not less, with 43% of tablet users saying they consume more TV than they did five years ago, and most saying they use tablets alongside TV. • Young professionals, the 25-34 year old demographic are the biggest news enthusiasts. • Second screening for news is becoming commonplace, with users often using devices in tandem. 83% of tablet users say they have used their tablets while watching television. • TV still dominates overall usage, taking 42% of people’s news consumption time compared with laptops (29%), smartphones (18%) and tablets (10%). • News audiences expect to see advertising nearly as much on mobile (79% tablet, 84% smartphone) as they do on TV (87%) and online (84%). • People respond to advertising across all the screens, with 1 in 7 users indicating they responded to a mobile ad in the last four weeks whilst responses to TV and desktop are 1 in 5 and 1 in 4 respectively. Smartphones and laptops are most popular throughout the working day, peaking at around 1pm. The survey found that, rather than competing, different platforms complement one another allowing people to layer their device usage throughout the day. Smartphones and laptops are most popular throughout the working day, peaking at around 1pm. TV usage spikes dramatically from 5pm onwards, and at its peak time of 7pm TV use is 50% higher than for any other device.