Huffington Magazine Issue 32 | Page 48

BREATHING FIRE campaign relied on the efforts of its supporters at the grassroots level, empowering them and deploying them to win over new voters. It was the same community organizer ethos that drove the 2008 campaign. But it took getting whupped twice by this model for Republicans to finally wake up and realize that Sarah Palin’s mockery of Obama’s community organizing days was, in fact, tone deaf — and had led the party to dismiss exactly the kind of outreach it should have been pursuing. The Obama campaign did a masterful job of organizing and analyzing data to facilitate this process. Journalists Sasha Issenberg, Alexis Madrigal and others have written at length about the tactical and technological wizardry of the Obama campaign. There also has been much talk on the Republican side of the need to copy this approach. But a remark by Obama campaign’s chief technology officer, the tattooed, pierced former Threadless CTO Harper Reed, caught my attention. Reed told Mother Jones that he seized on the idea of “micro-listening” as a foundational value behind the way the campaign built all of its technology. In June 2011, about one month HUFFINGTON 01.20.13 after taking the job on the Obama campaign — his first job on any political campaign ever — Reed went to Foo Camp, an annual get-together of the technorati organized by Tim O’Reilly, founder of O’Reilly Media and an influential advocate “GET HUNGRY, GET HUMBLE, AND GET TO KNOW MORE PEOPLE WHO AREN’T LIKE YOU.” for open source technology. I called Reed to find out more about what he learned. He told me that at one session, he asked for input from others. “I sat there and I basically said, ‘I’m the CTO for Obama’s reelection campaign, and I want to know what you guys think we should be focusing on,’” Reed said. O’Reilly sat across from him and said, Reed recalled, “You hear a lot about micro-targeting in campaigns. I want to suggest that there should be more micro-listening.” “That really resonated with