HUFFINGTON
10.28.12
THE HELP
COURTESY OF THE SPOT
from a range of packages that
might include shuttles to and
from daycare and GPS monitored
walks with a trained employee
who has been through a criminal
background check.
NOT JUST THE 1%
According to Melissa Hobley, a
representative from the marketing
firm Buyology, such extravagant
offerings are a new expression
of the American corporate tenet
of customer service. As a result,
she says, the concierge model is
spreading upwards. Last spring,
Lincoln, the luxury car division of
Ford, paired with an international
concierge association.
To counteract the allure of the
internet as an easy resource for
people in the market for a car,
Lincoln now has some of its employees trained by hotel concierges to offer a higher level of service.
Virtual concierges are also on
call 24 hours a day to offer online
The
storefront of
The Spot, a
pet concierge
service that
could cost
from $400
to $1500
month.