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HTT 250 Week 4 CheckPoint: Front Office FAQs
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Resources: Ch. 7, 8, & 9 of Hotel Front Office Management
· Create a frequently asked questions (FAQs) list for your front office
employees on how to deal with hectic check in and out situations as
well as with guests who claim their bills are wrong.
· Include at least five FAQs your staff might ask and provide answers
to those in the list. It may be helpful to provide scenarios and
suggested steps to improve the situation in the answers.
· Write a 200- to 300-word response
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HTT 250 Week 4 DQs
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www.uophelp.com
HTT 250 Week 4 DQs
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HTT 250 Week 5 Assignment: Night Audit Application
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