The preferred method of payment is MyChart
A member can“ Pay as a Guest” through MyChart
BEFORE WE GET STARTED How to Pay Your Premium
PREMIUM PAYMENTS: Individual and Family Members Enrolled through Hometown Health
Payments are due on the 1st of each month and members have a 31-day grace period.
The preferred method of payment is MyChart
Visit mychart. renown. org and log into your MyChart account to make payments on-line or through the MyChart app on your phone or tablet.( see pages 5, 6 and 46 for more information)
Payment preferences can be set to automatic payment or manual payment. For assistance with creating a MyChart account or logging in, contact Renown MyChart Help Desk at 775-982-2781, Monday through Friday from 7:30 a. m. to 5 p. m.( PST). Communication preferences can be setup in your MyChart account to receive either texts or emails when a new message appears by going to the Account Settings section and clicking on Communication Preferences under the main menu.
A member can“ Pay as a Guest” through MyChart
• Visit mychart. renown. org and click on Pay Premiums as Guest
o Input Subscriber ID( member number) o Enter the Last name of Subscriber o Click on I’ m not a robot o Click on Look up o Any outstanding invoice for Hometown Health will appear o When paying through the guest portal, please notify
PremiumAccounting @ HometownHealth. com
You can also make payments by phone, through the mail or delivery.
PAY BY PHONE – Make a one-time payment by calling 775-982-3117 or 775-982-3182, Monday through Friday from 8 a. m. to 5 p. m.( PST). MAIL OR DELIVER A CHECK TO – Hometown Health Attn: Premium Accounting 10315 Professional Cir. • Reno, NV 89521 DELIVERY HOURS: Monday through Friday from 8 a. m. to 5 p. m.( PST) Please reference the member number on the check.
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