The codified knowledge that exists in a company
The quality of the products which are produced in a company
The value of interpersonal relationships in the company
The value of relationships with persons or other organizations outside the company for accomplishing the goals of the company
Question 3.3 . ( TCO 1 ) There are seven steps in an effective training design process . These include ( Points : 4 )
Question 4.4 . ( TCO 1 ) Understanding intangible assets in a business setting is critical to human resource managers , especially those in training and development roles . According to Noe , our textbook author , there are four specific types of intangible assets we need to consider in our work as HRMs : human , intellectual , social , and customer capital . Which choice best describes social capital ? ( Points : 4 )
The attributes , life experiences , knowledge , inventiveness , energy , and enthusiasm that the company ’ s employees invest in their work .