17 . What provides a way to understand the investments that training produces and provides information needed to improve training ?
18 . _______ can be used as a ― dress rehearsal ‖ to show the program to managers , trainees , and customers .
19 . Identify the third level outcome amongst the following Kirkpatrick ’ s four-level framework for categorizing training outcomes .
20 . Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs .
21 . All of the following are the most frequently used training techniques EXCEPT :
22 . The following are all advantages of using videos as a component of training EXCEPT :
23 . In case studies , trainees are required to analyze and critique the actions taken , indicating the appropriate actions and suggesting what might have been done differently
24 . Meaningfulness of business games are enhanced if they are imaginative
25 . Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors .
26 . This typically involves videoconferencing and / or computers for the delivery of instructions from a trainer to trainees who are different locations .
27 . Which one of the following is NOT an advantage of e- learning ?