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§ To accomplish these customer and/or financial outcome efficiencies, what changes must be made from an internal business process perspective? § To attain the internal process goals and objectives, what must be undertaken from a learning and growth perspective to increase the organization’s capacity to do what is needed? Write a 700- to 1,050-word research paper in the third person voice in which you address the four questions above. Identify the change initiative clearly. Design a strategy map to illustrate your analysis using Figure 10.3 “Generic Strategy” and Figure 10.4 “Strategy Map for Control Production Systems” as examples from Chapter 10 inOrganizational Change. Include the map in your assignment and explain its components. Use organizational change terminology consistent with what is used in your text. Include at least two other peer reviewed sources other than the Organizational Change text to demonstrate research on the design, purpose, and responses to the questions of your strategy map analysis. Format your Strategy Map Analysis assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. ------------------------------------------------------------------------ HRM-310-Week-5-DQ-1 For more course tutorials visit www.uophelp.com