HPAC Scholar's Day 2019 CHW_Assessment_Key_Findings | Page 43

One finding that came out of the additional focus groups of primarily non-certified CHWs was the desire for a unifying, core training for all CHWs (both certified and non-certified) to make the profession more cohesive. In terms of CHW certification, it was found throughout this assessment that there are generally favorable attitudes towards CHW certification in Ohio from stakeholders, employers, and CHWs (both certified and non-certified). However, barriers to certification exist in Ohio. Findings revealed that both certified and non-certified CHWs agree that certification is valuable for the profession and allows CHWs to be connected to each other in an organized way, provides a core educational knowledge that benefits clients, helps to establish a professional identity, and provides recognition and respect by other health care professionals. A majority of non-certified CHWs from the survey and focus groups expressed the desire or interest to become certified as they wanted to grow in their knowledge and credibility, however, it was noted that several barriers to certification exist in Ohio. These barriers primarily include the costs associated with certification (i.e., tuition, certification applications and renewal, and continuing education). Many non-certified CHWs reported throughout the surveys and focus groups that the cost of tuition for the certification training programs are too expensive and their current employers will not reimburse for the cost of training. The current OBN approved CHW training programs tuition and fees range from approximately $2000-$7,650 unless the CHW has grant funding to complete the training or tuition reimbursement from their employer. Due to the fact that CHWs are often in the same socioeconomic circumstances as the population they serve, the current costs associated with training and maintaining certification combined with low CHW wages are preventing many non-certified CHWs from accessing certification. Other barriers include the process of initial certification and renewal are not clear to all CHWs and background checks prohibit some CHWs from ever getting certified. Because of the clear desire of many non- certified CHWs to become certified and the current barriers that exist, tiering certification in Ohio may be a possible solution. A tiered certification process could provide an entryway for all CHWs to achieve a basic core set of knowledge that is affordable and accessible for all in the community, and as an individual progresses in their career and their income increases they could complete more rigorous training and requirements to achieve higher levels of certification with increased expectations for responsibility in their job positions. Many CHWs in Ohio are not even aware that certification exists. CHW stakeholders in Ohio should consider providing outreach to local communities, organizations, community colleges, and universities regarding CHW training and certification opportunities in Ohio. Other CHWs also noted that they may not maintain their certification because there are not enough job opportunities to remain a CHW, the pay is too low to remain a certified CHW, they do not plan on being a CHW long- term, and they have burnout from unrealistic caseloads. Finally, participants in the focus groups and key informant interviews also discussed title protection for certified CHWs, meaning only those with certification would be allowed to use the term “community health worker.” Some participants were in favor of title protection as it would give more credibility to the profession. One non-certified participant noted that title protection for certified CHWs would Discussion of Assessment Findings 37