How To Win Tourism Awards Win Kit Aug. 2015 | Page 27

Have KPIs Key Performance Indicators • Have a set of KPIs to demonstrate the progress of your organisation • Mix them between financial as well as Review Site performance (e.g. Trip Advisor ratings) or repeat business • Ask Malcolm Gallagher to help with determining your KPIs or your entry • DO NOT assume the judges will know about your business – show them your achievements 27