How to Coach Yourself and Others Techniques For Coaching | Page 61

with the group” is different than saying, “I found your hands
on your hips distracting. That posture is sometimes seen as
aggressive and authoritarian. Were you aware you were
standing like that? What were you thinking as you stood
that way?”
Guidelines for Receiving Feedback
1. Solicit feedback in clear and specific areas.
It’s always easier to give feedback if one is asked. It’s even
easier when a specific question is asked. Example: “I often
find it difficult to conclude a presentation. Will you pay
particular attention to the conclusion today?”
2. Ask for clarification and make a point to understand
the feedback.
Listen carefully and ask for clarification, if the feedback is
not clear. Example: “Are you saying that if I had given an
introduction stating what I was going to talk about, that the
rest of the presentation was clear?”
3. Help the giver use the criteria for giving useful
feedback.
Example: If the feedback is too general, ask: “Could you give
me specif