How to Coach Yourself and Others Techniques For Coaching | Page 56

3.5 FEEDBACK Feedback is the term used for giving people information about their performance. Sometimes as a coach you have information or a suggested course of action that you believe can help the coachee—you have a suggestion or an opinion. The motivation of suggestion and feedback is to reinforce or change a pattern of behavior, to assist the coachee in solving a problem, or to support a coachee’s development. We often offer our suggestions and feedback early in the conversation, before we have fully explored a situation with a coachee. The guidelines that follow assume that you have been in enough questioning to significantly understand the situation being presented to you. Advocacy or suggestion is used only after sufficient questioning. Key Concepts: ● To truly achieve peak performance, people must see the relationship between their behaviors, thoughts, feelings, underlying beliefs, and the result of ALL of these (intended or unintended) in their lives. ● The spirit of coaching is to offer and let go. ● For optimal success, the coach maintains an open and curious state about the coachee’s situation. If for some reason, this is not possible (ex: coach is highly invested in one alternative or action), another coach may be helpful. ● Coaching assumes that each of us knows our own needs, situation, and goals best. 364