How to Coach Yourself and Others Techniques For Coaching | Page 56

3.5 FEEDBACK
Feedback is the term used for giving people information
about their performance.
Sometimes as a coach you have information or a suggested
course of action that you believe can help the coachee—you
have a suggestion or an opinion. The motivation of
suggestion and feedback is to reinforce or change a pattern
of behavior, to assist the coachee in solving a problem, or to
support a coachee’s development.
We often offer our suggestions and feedback early in the
conversation, before we have fully explored a situation with
a coachee. The guidelines that follow assume that you have
been in enough questioning to significantly understand the
situation being presented to you.
Advocacy or suggestion is used only after sufficient
questioning.
Key Concepts:
● To truly achieve peak performance, people must see the
relationship between their behaviors, thoughts, feelings,
underlying beliefs, and the result of ALL of these (intended
or unintended) in their lives.
● The spirit of coaching is to offer and let go.
● For optimal success, the coach maintains an open and
curious state about the coachee’s situation. If for some
reason, this is not possible (ex: coach is highly invested in
one alternative or action), another coach may be helpful.
● Coaching assumes that each of us knows our own needs,
situation, and goals best.

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