How to Coach Yourself and Others Techniques For Coaching | Página 350
Listen to them fully. Give them a chance to be heard. Listen beyond
their words for deeper understanding of their intentions, needs
and assumptions.
Deep listening builds understanding and trust. And it is something that
all of us can do, as long as we give ourselves time and focus. That means
we have to stop both external and internal distractions and be fully
present to the other person. Although listening is a basic skill for all
communicators, it is a skill that can be developed further through
practice and attention.
Openly appreciate them. Be
generous with your praise. Point
out the specifics of their
personality and behaviour that
add value.
Some coaches feel hesitant to
appreciate and assume there is a
risk of appreciating 'too much'.
These coaches underestimate the
power of positive feedback, even
though they may have benefited
from it personally. Have you
experienced
the
burst
of
enthusiasm and initiative that
comes from effective positive
feedback? This is valuable energy
that can be generated easily
through frequent recognition and that leads to increased trust.
In my experience, appreciation and recognition is only 'over used' when
it is insincere. There are many different ways to appreciate and
recognize people that will help you retain full sincerity and positive
effect.
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