How to Coach Yourself and Others Techniques For Coaching | Page 342

situation and respecting their judgement. For a relationship to be healthy, trust needs to be reciprocated. The process for creating trust is illustrated in the Trust pyramid Trust Like Respect Understand Acknowledge The Trust pyramid was developed by Sharon Sands, an associate of Performance Coaching International. At the base of the pyramid, both sides acknowledge one another, but are likely to make many assumptions about what they see and who the other person is. These will come out of their consciousness: they will ask themselves, 'Is this other person like me or different from me?' If the other person is markedly different from them, then various assumptions may be made about that person, and if the assumptions are negative the relationship may end at that point. However, for the relationship to move forward it is necessary for both sides to seek to understand the other - and also to seek to be understood. Steven Covey in his book The 7 Habits of Highly Successful People2 confirms it is key to be interested in the other person rather than trying to be interesting yourself. If this step can be achieved, then the reasons for the other person's views or behaviour start to make sense and it is possible to move on to the next step, which is respect. Once we understand the other person, we can start to respect why they act the way they do and also to respect those things that they do well. There may be conflict as they have different values, working styles and personality traits. However, as these are understood we can look past them and see the bigger picture. Often the people who are very different from us, the ones we find hardest to work with, are the ones that we complement best. Their skills and strengths will underpin our weaknesses and vice versa. 659