How to Coach Yourself and Others Techniques For Coaching | Page 12
situation. By repeating coachees’ messages, you also
stimulate their thought process, without introducing new
subjects.
Different options to repeat a message are available:
1. Parroting : literally echo their exact words. Often, only
the last words are repeated (mirror-questions) in an
invitation to amplify on them. The use of parroting
should however be limited, since hearing your own
words echoed repeatedly soon becomes very annoying.
2. Repeating Content: This technique goes beyond
parroting: The coachee’s exact words are repeated,
inviting them to elaborate on their story or to continue
it.
3. Repeating Conflict: Repeat both sides of a conflict
situation, opposing pros and cons stimulate coachee to
make a considered choice.
4. Paraphrasing or Reflecting Meaning: Repeating
coachee’s message in your own words, that is: reflecting
the facts or ideas, but not the emotions and without
getting emotionally involved, may open new
perspectives.
Often an element of acknowledgement or positive feedback
will be part of the paraphrasing, thus motivating the coachee
to continue sharing.
Simultaneously, paraphrasing is
- either a request for verification of your perceptions
(feedback)
- or a confirmation that you have correctly understood the
message.
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