How to Coach Yourself and Others Popular Models for Coaching | Page 61

Key Elements
1.
2.
3.
4.
5.

Being in empathy with the client.
Recognizing a wider range of possibilities.
Encouraging and empowering the client.
Challenging limiting beliefs.
Recognizing strengths of client and awareness of where
strengths support personal and organizational goals
(where appropriate).

3. Engaged listening
Definition
Give full attention to the words, nuances, and the unspoken
meaning of the client's communication; the coach is more
deeply aware of the client, his/her concerns and the source of
the issue, by listening beyond what the client is able to
articulate.
Effect
1.
2.

The client feels understood and validated – not judged.
The client communicates more effortlessly and
resourcefully.

Key Elements
1.
2.
3.

The coach focuses on what the client expresses, both
verbally and nonverbally.
The coach listens beyond what the client articulates.
The coach is alert to discrepancies between what the
client is saying (words) and the client’s behavior and/or
emotions.

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