How to Coach Yourself and Others Popular Models for Coaching | Page 161

H is for Help: - Help coachee think about positive and negative results for him personally of each selected option - Help them think how they would feel about these results. - Help them prioritize: which options are more important and urgent? - Ask what other important persons in their life might want. - Clarify, repeat and reword information when useful - Remind coaches that the choice is theirs to take. Avoid making decisions for them. - Check whether they have made a clear decision. Ask: “So, what have you decided to do?” and wait for them to answer. E is for Explain: - Explain how to carry out the decision - Help coachees think how to adopt new behaviour. - Explain what, when, how, where … - Show how, hand printed material to take home - Ask coachee to repeat instructions, to tell you how they will implement their decision - Help them rehearse planned conversations, interviews, presentations, …. R is for Return: - Ask coaches if they have any questions or subjects to discuss (1) - Ask them if they are satisfied with the outcome (2) - Help them handle any problems (3) - Plan follow-up and evaluation 163